Privacy Policy

1. Who We Are

AXIS Church
The Scott's, Wood Street, Grangemouth FK3 8PP
Email: info@axischurch.co.uk

We are a registered church operating in the UK and follow UK GDPR and Data Protection Act 2018 requirements.

2. What Information We Collect

We may collect the following types of personal information:

• Contact details: name, email address, phone number.
• Giving information: records of donations including Gift Aid details.
• Pastoral care information: only what you voluntarily share with us when requesting support.
• Volunteer details: roles, availability, safeguarding requirements.
• Digital data: IP address, pages viewed, and basic cookie information for website functionality.

We only collect information that helps us serve, support, and communicate with you.

3. How We Use Your Information

We use your information to:

• Communicate church news, events, and updates.
• Provide pastoral support when requested.
• Manage teams, volunteers, and rotas.
• Process giving and claim Gift Aid with your consent.
• Improve the website and ensure it works correctly.

4. Legal Basis for Processing

We process your data under one of the following lawful bases:

• Consent: when you sign up for emails or voluntarily contact us.
• Contract: when you volunteer or engage in specific church activities.
• Legal obligation: for financial records, safeguarding, and Gift Aid.
• Legitimate interests: communicating church updates to regular attendees.

5. Sharing Your Information

We may share information with:

• Secure service providers such as email services and donation platforms.
• HMRC for Gift Aid claims.
• Safeguarding authorities when legally required.

All partners must follow GDPR requirements.

6. How We Store and Protect Your Data

We take security seriously. Your data is stored securely on protected systems and only accessed by authorised individuals. We use encryption, secure passwords, and restricted access where required. We keep your information only as long as needed for ministry, legal, or safeguarding purposes.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate information.
• Ask us to delete your data unless legal obligations prevent this.
• Withdraw consent for communications at any time.
• Object to how we use your data.

To exercise any of these rights, contact us at: info@axischurch.co.uk

8. Cookies

Our website uses basic cookies for functionality and improving your experience. You can control cookies in your browser settings.

8.1 Photography & Media

We occasionally take photos and videos during services or events to celebrate church life and use on our website, social media, or printed materials. We aim to be respectful and avoid identifying individuals without permission. If you prefer not to appear in photos or recordings, please speak to a team member or contact us.

8.2 Online Giving

When you give online or through any digital giving platform, your payment information is processed securely by our trusted third-party providers. We do not store or have access to your full card or bank details. Donation information is used only for processing your gift and, where applicable, claiming Gift Aid.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please get in touch:

AXIS Church
The Scott's, Wood Street, Grangemouth FK3 8PP
Email: info@axischurch.co.uk